TERMS AND CONDITIONS

VWM Cosmetics Base

Last updated: 20 January 2026

Welcome to VWM Cosmetics. These Terms and Conditions govern your use of our website https://vwmcosmetics.com/ and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms and Conditions.

1. COMPANY INFORMATION

This website is operated by VWM Cosmetics under the legal entity Vwm Intl Ltd, a business registered in Mauritius.

2. ELIGIBILITY

By using this website, you confirm that:

• You are at least 16 years old or accessing the website under the supervision of a legal guardian.
• You have the legal capacity to enter into legally binding contracts.

1. PRODUCTS AND INTENDED USE

3.1 Product Information
We supply cosmetic containers, candle-making supplies, cosmetic raw materials, and related accessories. Product images, descriptions, and specifications are provided for reference only. Minor variations may occur.

3.2 Responsibility of Use
All products are supplied for professional, cosmetic, candle-making, personal care, or craft use only. Customers are fully responsible for proper formulation, testing, regulatory compliance, safe handling, and correct usage.

VWM Cosmetics shall not be held liable for misuse, formulation errors, regulatory non-compliance, or end-product performance.

4. PRICING AND PAYMENT

• All prices are subject to change without prior notice.
• Prices do not include delivery charges unless otherwise stated.
• Orders are confirmed only upon receipt of full payment.
• We reserve the right to cancel or refuse any order due to pricing errors, stock issues, or suspected fraudulent activity.

4. ORDERS AND ACCEPTANCE

• Placing an order constitutes an offer to purchase.
• We reserve the right to accept or reject any order at our discretion.
• Once an order is confirmed and processed, it cannot be modified or cancelled.

4. SHIPPING AND DELIVERY

• Delivery times provided are estimates only.
• Delays may occur due to logistics providers or force majeure events.
• Risk of loss or damage passes to the customer upon delivery.

4. RETURNS, REFUNDS, AND EXCHANGES

Due to the nature of our products, all delivered orders are final.

Once an order has been delivered, it cannot be modified, cancelled, or refunded.

Exceptions apply strictly in the following cases:

• Incorrect items supplied by VWM Cosmetics
• Damaged goods upon delivery must be reported within 24 hours of receipt, with clear photographic proof

Approved claims will be resolved through a replacement or store credit at our discretion. No cash refunds will be issued.

8. INTELLECTUAL PROPERTY

All content on this website, including text, images, logos, product descriptions, and design elements, is the intellectual property of VWM Cosmetics and may not be reproduced or used without prior written permission.

9. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

• VWM Cosmetics shall not be liable for indirect, incidental, or consequential damages.
• Total liability shall not exceed the value of the products purchased.
• Website availability and uninterrupted access are not guaranteed.

1. THIRD-PARTY LINKS

This website may contain links to third-party websites. VWM Cosmetics is not responsible for the content, policies, or practices of such websites.

11. PRIVACY POLICY

Use of this website is also governed by our Privacy Policy, which explains how personal data is collected, used, and protected.

12. FORCE MAJEURE

VWM Cosmetics shall not be held liable for failure or delay in performance due to events beyond reasonable control, including but not limited to natural disasters, strikes, pandemics, or governmental actions.

13. GOVERNING LAW

These Terms and Conditions are governed by and interpreted in accordance with the laws of Mauritius. Any disputes shall be subject to the exclusive jurisdiction of the courts of Mauritius.

14. CHANGES TO TERMS

We reserve the right to update or modify these Terms and Conditions at any time. Continued use of the website constitutes acceptance of any revised Terms.

15. CONTACT INFORMATION

For any questions regarding these Terms and Conditions, please contact us through the details provided on https://vwmcosmetics.com/.